Poly EncorePro HW520
Best professional headset for high volume call center environments.
A robust, dual-ear solution built for the rigors of high-volume contact centers. It prioritizes long-term comfort and audio clarity, effectively isolating the user from background noise to ensure consistent, professional communication throughout the day.
$94.99
at
Staples
Who it's for
- Call center agents needing equipment that withstands constant daily handling.
- Professionals working in busy open-plan offices with frequent background noise.
- Intensive phone users who prioritize physical comfort during long workdays.
Who should skip it
- Buyers seeking a simple plug-and-play USB solution out of the box.
- Hybrid employees who frequently commute between home and the office.
- Workers in extremely loud environments requiring electronic silence for focus.
Performance breakdown
Voice Clarity
Wideband audio ensures professional-grade speech reproduction in every call.
Noise Isolation
The microphone effectively filters out background chatter in busy office environments.
Wearable Comfort
Lightweight construction prevents fatigue during long, back-to-back conference calls.
Build Durability
Rugged materials withstand the daily wear of high-volume contact center use.
Connectivity Versatility
Quick-disconnect options allow seamless switching between desk phones and computer setups.
Accessibility Support
Hearing aid compatibility ensures inclusive communication for all professional users.
Key Specs
74 grams
Wired connectivity (QD, USB-A, USB-C)
Noise-canceling microphone
Wideband audio
Compatible with desk phones and computers
Hearing aid compatible
2-year warranty
Binaural headset type
Know before you buy
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